- SLICKBAG kindly ask you not to return any items. This is due to expensive shipping and handling costs.
- If you return an item without having contacted SLICKBAG for approval, shipping and handling costs will not be covered by SLICKBAG.
- For warranty matters, please send us a picture that describes the problem.
- For detailed warranty terms and conditions, please visit our website, click the link "ABOUT" and scroll down to "SUPPORT" at the bottom of the page.
Important: please contact SLICKBAG before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts SLICKBAG and gives information relevant and the reason for complaint.
If SLICKBAG accepts a returned product, the product must be returned within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. SLICKBAG suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
SLICKBAG will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
In Case Of Returning A Package
If SLICKBAG approve of a returned item and if the returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. SLICKBAG is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another product?
E-mail us, provide your customer information and tell us why you wish to switch to another product. We will do our very best to get back with you accordingly.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post- or pick up office within 14 days, SLICKBAG reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: email@example.com